All Things Dog Limited

Website Privacy Policy

Last updated: July 2026

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This policy explains how All Things Dog Limited ("we", "us", "our") collects and uses personal information submitted through our website, including our enquiry form and video call booking form. We are the data controller for this information.

This policy covers our website only. If you go on to become a client, our main Privacy Policy explains how we handle your information as part of delivering our services.

What information we collect

Through our website, we collect information you submit via:

• Our enquiry form: your name, email address, phone number, and any details you provide about your dog or the service you're interested in

• Our video call booking form (via Calendly): your name, email address, and any notes you add when booking a call

We do not collect payment details through these forms.

How we use your information

We use the information you submit to:

• Respond to your enquiry

• Arrange, confirm, and remind you about a booked video call

• Follow up with you about our services

• Keep a record of enquiries so we can improve how we respond to them

Who we share your information with

We use Calendly to manage video call bookings. When you book a call, your name, email address, and any notes are processed by Calendly on our behalf. Calendly may store data outside the UK; where this happens, appropriate safeguards are in place as required by UK data protection law.

We do not sell your personal data, and we do not share it with third parties for marketing purposes.

How long we keep your information

If you enquire but do not go on to become a client, we typically keep your details for up to 12 months in case you get back in touch, after which we delete them. If you become a client, your information is then kept in line with our main Privacy Policy.

Marketing

With your consent, we may send you marketing emails about our services, offers, or updates from All Things Dog Limited. You can opt out of marketing emails at any time by clicking unsubscribe or contacting us directly. Opting out of marketing will not affect our response to your enquiry or booking.

Cookies

Our website and booking tools may use cookies or similar technologies to help pages function correctly and to understand how our website is used.

Your rights

Under UK data protection law, you have the right to:

• Ask what personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information, where we are not required to keep it

• Ask us to restrict or object to certain uses of your information

• Withdraw consent at any time, for example for marketing emails

To exercise any of these rights, please contact us using the details below. You also have the right to raise a concern with the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we have handled your data.

Children

Our website is not directed at children, and we do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page, so please check back periodically.

Contact us

If you have any questions about this policy or how we handle your information, please get in touch.

All Things Dog Limited